Hello @Spirit0147
this was posted by the devs on the A Way Out Discord server
[----- PC -----]
I can't open the game! Help!
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Make sure you are running the latest version of Origin. We have seen issues opening the game on older versions.
please make sure to try that aswell. If you are still only able to start the trial afterwards, id recommend that you contact support in order to get this looked into.
Please do the following:
Go to https://help.ea.com/en/contact-us/.
1. Go to contact us
2. Press your Game/Your Platform and select the problem you are having
3. Press Contact options
4. Scroll to chat and specify your problem
5. Press Chat now
For futher information, please check here http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100
If there is no chat option available, please call customer service on your phone or try describing your problem a little bit different, so "Livechat" show up as an option.
Greetings,
Babyhuehnchen
Answeres provided by real chickens