"Something Went Wrong", can't link my EA account to my switch
I have been through multiple customer service representatives on Nintendo's and EA's end, and I can't seem to get help with this problem. Both my EA and Nintendo accounts are adult accounts, I have tried on different internet connections, I have tried with my switch docked and undocked with different controllers and reset my EA account password. I have also cleared my switch data cache and all cookies. What should I do? I'm losing my mind trying to link these two accounts and I can't find a fix anywhere.
Hi @zellaSpot When you have a sec can you try the following and check if the message continues?
Nintendo Switch:
1) Check for networking issues: https://www.nintendo.com/consumer/network/en_na/network_status.jsp
2) Try checking your account: https://en-americas-support.nintendo.com/app/answers/detail/a_id/22467/p/897
3) Check for Switch System updates; https://en-americas-support.nintendo.com/app/answers/detail/a_id/22525/p/897
4) Check for a power/sleep Mode issues. https://en-americas-support.nintendo.com/app/answers/detail/a_id/22502/p/897
DNS settings: https://en-americas-support.nintendo.com/app/answers/detail/a_id/22411/~/how-to-manually-enter-dns-settings it fixed a few apex connection errors for my players
Clear Cache:
1. Open System Settings on the HOME Menu
2. Then select System ⇒ Formatting Options ⇒ Clear Cache.
3. Select the user you'd like to clear the cache for, then follow the on-screen instructions.
Data Corruption:
1. Open the System Settings from the Home menu
2. Go to Manage Software and select Apex Legends
3. Choose Check for Corrupt Data
4. Choose Redownload if it finds any corrupt data
