Split Fiction Disconnecting and Freezing
My partner and I have been enjoying the game so far but there's times when we boot up the game and there's constant freezing which messes with cutscenes and co-op areas, and when it's not freezing it...
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EA_Shepard
Community Manager
Community ManagerAidennEntity Hey, there have been others saying they are being disconnected every 1-20 minutes give or take as well.
Which platforms are yall playing on?
Does this happen in specific areas or levels?
Are y'all playing on the friends pass or do you both own the game?
Does this happen regardless of who invites who?
We're both playing on PC and we both own the game on Steam. It happens regardless on who hosts but the freezing is less frequent when hosting through EA, when hosting through steam it always happens. The disconnect error happens when it's NOT freezing and will occur every 30/20 ish minutes but I notice they mainly occur when getting past a main event (such as defeating a boss or right after a cutscene). There's no specific area where the freezing happens, there's times where it doesn't happen and then when we play through the same area again it starts freezing.
- EA_Shepard
AidennEntity I appreciate the info. I see a few things mentioning it. Finishing events and cut scenes are mentioned a bit, too. What I would need from you is a DxDiag>
If they could post on here with their account and attach one as well.
Unless there's a lot of players saying the same thing, these are hard to test out and reproduce. We got to look at the system first. I am looking for more though to see if there is a common theme.Here's mine, my partner will upload hers either tonight or tomorrow.
Can you send a link for Xbox players? I game share with my friend who owns it, almost every level within 5 mins all the time. Just spend a hour trying to defeat dancing monkey and we are barely making mistakes -_-
- EA_Shepard
AidennEntity You cannot run that for Xbox as it is only a PC thing. Have you been able to get past that part? Apologies for delay.
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