Steam - Game still does not lauch
Even after the latest patch the game does not launch for me. I have tried all the fixes and workarounds i could find on these forums and online and none seem to work. I am on PC, via steam. When i...
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EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hi @Laroht To confirm have you linked or unlinked your EA and Steam accounts before?
If you are running into issues with linking or unlinking other accounts to your EA Account, I would recommend checking out our help article below. In order to link/unlink a connected account, you will need to be able to login into your EA Account Portal and can see the connected accounts under the "connections" tab.
Cheers!
Hello @EA_Illium
My steam and EA accounts have been linked for a while now, i have other EA games via Steam.
I have never unlinked them because i am unsure if i can RE-LINK the same accounts together.
And as mentioned Mass effect legendary edition works just fine through steam.
- EA_Illium
Hi @Laroht Would it be possible to try in a Clean Boot or a new Windows account to check if this continues?
@EA_Illiumhaving tried the clean boot and fiddeling around with all programs.
the problem seems to be my sounds card program for whatever reason.
i have an Asus Strix Soar, with the Strix Sound Card program to change the settings, called nhAsusStrixUILauncher in the taskmanager start-up list.
if i disable this program at boot-up or turn it off before launching the game, the game launches fine, for now atleast
i was able to launch the game and even do a quest without it crashing or other issues.
mind you this was a 15minute test, i will try again tomorrow or this weekend for a longer session.
but it seems strange that this particular program messes with the game so much that it wont even launch.
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