Forum Discussion

rosalin64's avatar
2 years ago
Solved

Stuck on Friend Pass

I bought It Takes Two on steam and downloaded it on EA, but when I open the game, it just tells me to "Purchase Full Game" which I already did. When I click on "Purchase Full Game" it just brings me back to the "It Takes Two page" on EA and it doesn't have anything about buying on there, just a button to play. I did play this game months ago and downloaded the friend pass but I uninstalled it and I downloaded the full game when I bought it on steam. I have tried closing and opening the game but nothing works.

6 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hi @rosalin64 

    To confirm if you purchased the full game on the Steam client, please download it from that client. I would recommend uninstalling the version you have through the EA app client as it may be the friend's pass. 

    Thanks!

  • Thanks for the tip.

    I originally downloaded the game on my Steam client but when I tried opening the game, it would bring me to the EA launcher and the launcher would tell me to uninstall my Steam version to download the EA version. It wouldn't let me open the game at all when I tried the Steam download.

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hi @rosalin64 

    Thanks for the update, would it be possible to get a clip of trying to launch the game?

    Also, can we try the following when you have a moment?

  • Hey rosalin64. I have the same problem. Were you able to fix the problem? I can't fix it.

  • I have the same problem, i tried everything(reinstal on diferent drives, verify in librar) does anyone can help?

About EA Originals Discussion

Share your thoughts about EA Originals Games and tell us about your experiences in Split Fiction, Tales of Kenzera: ZAU, Immortals of Aveum, Wild Hearts, It Takes Two, Lost in Random, or the Unravel games.3,534 PostsLatest Activity: 7 hours ago