I tried running the game on both desktop and laptop and it would crash every time no matter what I do.
Your files show a crashing because of the vsfilter.dll which belongs to the Windows K-Lite Codec Pack.
Updating that should help.
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/
You can attach the txt file to your post directly.
At what point does it crash ?
It sometimes crashes immediately after I launch the game, sometimes after I click new game, and now I would get a black screen for a while after I run the game and then I would hear the intro music followed by the game crashing.
Attached is the dxdiag for my laptop.
Thanks for taking the time to help me assess this problem
Your files show a crashing because of the vsfilter.dll which belongs to the Windows K-Lite Codec Pack.
Updating that should help.
I did that but the game unfortunately still crashes ☹️
One crash seems related to nvspcap64.dll
That one is a Nvidia dl. Could you try reinstalling your graphics drivers ?
I uninstalled k-lite and it worked. Thanks for the help.
This worked for me. Thank you very much
i had same problems. after UNISTALL of Windows K-Lite Codec Pack all worked. not updating....uninsall. im using windows 10.
Probably here as it's the main page: http://www.codecguide.com
You'll be using at you're own risk though
If you don't have it, you don't need it though.
Maybe you got the vsfilter.dll through some other pack ?
