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cube001's avatar
9 years ago
Solved

The game keeps crashing

I tried running the game on both desktop and laptop and it would crash every time no matter what I do.

  • Your files show a crashing because of the vsfilter.dll which belongs to the Windows K-Lite Codec Pack.

    Updating that should help.

10 Replies

  • cube001's avatar
    cube001
    9 years ago

    It sometimes crashes immediately after I launch the game, sometimes after I click new game, and now I would get a black screen for a while after I run the game and then I would hear the intro music followed by the game crashing.

    Attached is the dxdiag for my laptop.

    Thanks for taking the time to help me assess this problem

  • crinrict's avatar
    crinrict
    Hero+
    9 years ago

    Your files show a crashing because of the vsfilter.dll which belongs to the Windows K-Lite Codec Pack.

    Updating that should help.

  • cube001's avatar
    cube001
    9 years ago

    I did that but the game unfortunately still crashes ☹️

  • crinrict's avatar
    crinrict
    Hero+
    9 years ago

    One crash seems related to nvspcap64.dll

    That one is a Nvidia dl. Could you try reinstalling your graphics drivers ?

  • cube001's avatar
    cube001
    9 years ago

    I uninstalled k-lite and it worked. Thanks for the help.

  • i had same problems. after UNISTALL of Windows K-Lite Codec Pack all worked. not updating....uninsall. im using windows 10.

  • Anonymous's avatar
    Anonymous
    9 years ago

    Where is a safe place to get the codec pack? My virus software keeps deleting everything I find.

  • crinrict's avatar
    crinrict
    Hero+
    9 years ago

    Probably here as it's the main page: http://www.codecguide.com

    You'll be using at you're own risk though

    If you don't have it, you don't need it though.

    Maybe you got the vsfilter.dll through some other pack ?

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