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turbomission's avatar
5 years ago

Tree elevator not working...cannot advance

My daughters have been playing the game on PC, but there seems to be a bug that is stopping them from advancing. Immediately after the Plunger Dunger game there is an elevator they jump on that is supposed to take them up to a boss fight (a beetle?). But when they land on the elevator, nothing happens.

At first we thought it was a puzzle, so they tried shooting sap at the ropes, gears, in the cans, blowing things up, etc. But after a very frustrating half hour nothing happened, so I finally caved and we watched some play-through videos. We were surprised in the videos to see the elevator just automatically rise when they landed on it.

We've tried a few things, such as restarting the computer, having both play on the same PC, instead of online like they usually do, and switching characters, but it did not make a difference. I even looked up cheat codes to skip to the next chapter, but apparently there is nothing out there.

Can anybody help? If not I'll have to see how to go about returning a game on Steam...something I've never done, but I'm not spending $42 for a broken game.

Thanks for any help! My daughters don't usually play video games, but they were LOVING this game, and now they are so disappointed.

10 Replies

  • I just had the same problem and had to cancel game night with my wife over it. It's previously worked on PS4, but this was on PS5.

  • It was a real bummer. My girls don't play many games, but they were really enjoying this one, so they were kind of heartbroken when they couldn't advance any further. Let me know if you figure anything out!

  • Siggggy's avatar
    Siggggy
    4 years ago

    Hey!
    I know this is really late, but in case anyone else runs into this problem:
    Me and my friend ran into this bug, and the way we fixed it is by trying to land on the platform the same time. The exact time it worked was when i jumped first, but he came a little slower so i jumped off and died and respawned on the elevator almost exactly the same time he landed on it.
    Hope this helps!

  • Thank you so much for responding! I'll have my girls try it tonight, and report back.

  • No, we tried everything we could think of. My girls finally just had to restart the game...after taking a break for a few months. Anxiety levels were pretty high when they got to the elevator again, but fortunately it worked on the second play-through. They're on the last level now and have not had any other game-breaking glitches.

    As for the above suggestion of trying to land at the same time, that was one of the first things my girls tried when the glitch first showed up. It never made a difference for us.

  • This bug just happened to me and my partner while playing super frustrating and nothing is seeming to fix it . For such a popular game I’m shocked this bug is still in it after so long.

  • I feel like it must be a fairly rare bug. Probably not worth their trouble to try to fix.

  • I have experienced the same problem on PS5. The fix that I found was to restart the chapter from the main menu. It took me like a couple of minutes to get two the same point again but it was better than restarting the whole campaign

  • I'm not sure we knew that restarting the chapter was an option. Thanks for sharing, maybe that will help out the next person with the problem.

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