Forum Discussion

MahrioJr's avatar
8 years ago

UE4-hazel is corrupted, already did the repair.

Cant open the game, after the initial video its crash to desktop with that error.

Already did the repair, and did not work.

Help!

7 Replies

  • Anonymous's avatar
    Anonymous
    8 years ago

    I am having a similar issue. I open the game, start with my friend and after from what varies to a few seconds to a few minutes my game crashes with an error that sounds like yours.

    LowLevelFatalError [File:D:\BuildAgent\work\40b40aa365e0f6fc\Haze1\Main\Engine\Source\Runtime\RenderCore\Private\RenderingThread.cpp] [Line: 815] Rendering thread exception: LowLevelFatalError [File:D:\BuildAgent\work\40b40aa365e0f6fc\Haze1\Main\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util.cpp] [Line: 182] Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - 'HUNG')

  • Have you tried the game while running a clean boot of your system??  I am wondering if another program is interfering with the game, such as a team speak or other sharing or chatting program.  Basics first you know, repair, run as admin, clean boot, disable temporarily the Anti-virus and see if anything makes a difference, if nothing does, then further steps can be taken.

  • MahrioJr's avatar
    MahrioJr
    8 years ago

    Yes did not work either. I restarted my pc, disabled antivirus, Corsair software, close all the other tasks, just the game. I use 3 monitors on my setup, and one of then blink besides the main monitor. Here is the screenshot of the error. 

  • MahrioJr's avatar
    MahrioJr
    8 years ago

    Well, i tried with -dx12 and it gives another error:

    LowLevelFatalError [File:D:\BuildAgent\work\40b40aa365e0f6fc\Haze1\Main\Engine\Source\Runtime\RenderCore\Private\RenderingThread.cpp] [Line: 815]
    Rendering thread exception:
    Fatal error!

    Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x00000028

    AWayOut.exe!0x0000000048A730B7
    AWayOut.exe!0x000000004124F370
    AWayOut.exe!0x00000000412209BB
    AWayOut.exe!0x0000000048A3D112
    AWayOut.exe!0x0000000048ABD2E3
    AWayOut.exe!0x0000000048ABE1F0
    AWayOut.exe!0x0000000048EC3597
    AWayOut.exe!0x000000004144E4A6
    AWayOut.exe!0x000000004916674E
    AWayOut.exe!0x0000000049166A77
    AWayOut.exe!0x0000000041448831
    AWayOut.exe!0x00000000414479A7
    AWayOut.exe!0x00000000412BF18B
    AWayOut.exe!0x0000000049368AEA
    AWayOut.exe!0x0000000049351008
    AWayOut.exe!0x0000000047C2F02E
    AWayOut.exe!0x0000000047C2F70C
    AWayOut.exe!0x00000000496B3C95
    AWayOut.exe!0x00000000415E7D28
    AWayOut.exe!0x0000000047F74706
    AWayOut.exe!0x0000000047F6CFB7
    KERNEL32.DLL!0x000000009F341FE4
    ntdll.dll!0x00000000A1ECEFC1
    ntdll.dll!0x00000000A1ECEFC1

    Tried with clean windows, another install, another SSD, the game always crash at the start. 

    Any official word about it? 

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