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01_Siege_12's avatar
01_Siege_12
Seasoned Novice
29 days ago

Unable to connect to game lobby: players are using incompatible game versions.

Hello guys, So... my friend gifted me Split Fiction on Steam, I installed it right away and was excited to play... BUT, this message always pop up and was not able to play it ever... this was gift...
split fiction
01_Siege_12's avatar
01_Siege_12
Seasoned Novice
26 days ago

Hi Mio,

Yes I did... multiple times... redownloading it at as well multiple times...

  • EA_Mio's avatar
    EA_Mio
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    26 days ago

    01_Siege_12​, do you know how your friend purchased the game? Was it directly bought on Steam and gifted through there?

     Because if it were, their customer support could be an additional option for you.

    • 01_Siege_12's avatar
      01_Siege_12
      Seasoned Novice
      25 days ago

      My friend bought it in Steam... I'll try looking for the customer support there...

      • EA_Mio's avatar
        EA_Mio
        Icon for EA Staff (Retired) rankEA Staff (Retired)
        25 days ago

        01_Siege_12​, please update us here on their response if you can. It could help other players facing the same issue down the line. And if they say "it's not us", we could potentially pass that on as well.

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