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DragapultAbuser's avatar
DragapultAbuser
2 years ago

Unable to Connect to the EA Servers - Result Code 401-6e (PC/Steam)

Hi, ever since the latest update I have been unable to play It Takes Two (Steam PC Version). I have bought and had this copy since 2022 and was playing it just fine two weeks ago.  However, now...
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hey Everyone, 

Thanks for the additional updates, We can pass this on to the team to be aware of!

When everyone has a moment would it be possible to get the following?

  • EA ID (PSN ID/Gamertag):
  • If possible, share a Screenshot or Clip...
  • If on PC, please share a DxDiag file and an EA app Error ID Number

We can use this information, to help make the team aware of the issue and to further investigate. 

 

Cheers!

xmcsz's avatar
xmcsz
2 years ago

EA ID : xmcsz
EA app Error ID Number  - 401-6e
The game is bought on steam. I have the original app in both EA and Steam

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