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3daniel383's avatar
3daniel383
2 years ago
Solved

Unravel Two and Titanfall 2 do not recognise controllers

I have Unravel Two and Titanfall 2 (both purchased via Steam) and when the games launch (from big picture mode) the games do not recognise the controller.

Other non EA games work fine with the controller.

Can you please advise how to fix this issue?

  • 3daniel383's avatar
    3daniel383
    2 years ago

    Thanks, @EA_Illium It is a Steam controller. From having looked online I had already done what you suggest and that did not work.

    In any case, I got it to work after a few hours of trying all sorts of things... here for reference in case someone else struggles.

    Things that did not work:

    - reinstalling Steam, reinstalling the game

    - repairing EA app

    - uninstalling and reinstalling the EA app

    Things that worked:

    - uninstalling the EA app again

    - manually deleting every file and folder in my system that has anything to do with EA, Origin, Unravel Two, Titanfall 2 (there were a bunch of folders in different places)

    - reinstalling the game from Steam

    - reinstalling the EA app

    Also, after the fix, the game starts quicker and does not open the EA app UI (the preparing game message or whatever still shows, though).

6 Replies

  • 3daniel383's avatar
    3daniel383
    2 years ago

    Thanks, @EA_Illium It is a Steam controller. From having looked online I had already done what you suggest and that did not work.

    In any case, I got it to work after a few hours of trying all sorts of things... here for reference in case someone else struggles.

    Things that did not work:

    - reinstalling Steam, reinstalling the game

    - repairing EA app

    - uninstalling and reinstalling the EA app

    Things that worked:

    - uninstalling the EA app again

    - manually deleting every file and folder in my system that has anything to do with EA, Origin, Unravel Two, Titanfall 2 (there were a bunch of folders in different places)

    - reinstalling the game from Steam

    - reinstalling the EA app

    Also, after the fix, the game starts quicker and does not open the EA app UI (the preparing game message or whatever still shows, though).

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago
    Hi @3daniel383, Thanks for sharing these, to confirm after performing these steps it works now?

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago
    Hi @3daniel383, Thanks for sharing these, to confirm after performing these steps it works now?

  • 3daniel383's avatar
    3daniel383
    2 years ago

    Yes, it works now.

    What seems to have solved the issue was to delete all those folders (all EA related, written in multiple ways; Origin, and specific to the games) before reinstalling the EA app.

  • PotatoGrande's avatar
    PotatoGrande
    7 months ago

    I have same issue. I use universal controller (not xbox or playstatin controller) 

    also I buy the game on epicgames. there is no settings on epicgames. there is no settings on ea app.

    I use the same controller on need for speed most wanted and it works but I cannot use same controller on unravel two.

    what should I do?

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Share your thoughts about EA Originals Games and tell us about your experiences in Split Fiction, Tales of Kenzera: ZAU, Immortals of Aveum, Wild Hearts, It Takes Two, Lost in Random, or the Unravel games.3,559 PostsLatest Activity: 3 hours ago