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petufas's avatar
petufas
2 years ago
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Unravel Two

Hello. I bought a game "Unravel Two" on steam, but my steam account got serious restrictions and steam support requires CD code for Unravel Two, where can I find it? Please help!!!  

  • EA_Illium's avatar
    EA_Illium
    2 years ago

    Hi @petufas If the game was purchased from Steam, the EA App won't have purchase information, so it typically won't have CD Key information since it's handled by Steam. 

    However, you can confirm by opening the EA App > Library > Select the 3 dots in the game tile > View Properties > If it has that information it will be displayed on the window that opens. 

    With that information, this would need to be something you continue speaking with Steam support about since you purchase the game from their client and are unable to load it. 

    Thanks!

3 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    HI @petufas Sometime Steam will display your CD Key within your Steam Client, follow the steps here

    If you are unable to view the CD Key in your library, you will want to reach out to Steam support for further assistance with the order. 

    Thanks!

  • petufas's avatar
    petufas
    2 years ago

    Yeah, thank you for your answer. I contacted them but they seem to be ether bots that ignore my questions or just people who completely don't care. So I seek help everywhere I can. After steam update thos steps from previous message are no longer relevant since there are no options to check ether CD code or anything like that. But since this game launches through the Origin EA is there a way to find a CD code in the Origin itself?

    Thank you in advance!

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hi @petufas If the game was purchased from Steam, the EA App won't have purchase information, so it typically won't have CD Key information since it's handled by Steam. 

    However, you can confirm by opening the EA App > Library > Select the 3 dots in the game tile > View Properties > If it has that information it will be displayed on the window that opens. 

    With that information, this would need to be something you continue speaking with Steam support about since you purchase the game from their client and are unable to load it. 

    Thanks!

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