why i can not play online It takes Two
I bought the Digital Version for PS5 of It takes two but unfortunately I can not play online. My internet connection has no problem. I have wired connection and I can play in other games online. The ...
Forum Discussion
EA_Leeuw
Community Manager
Community Manager@Patsonas_George, hmm, alright. Just a thought; is it possible that you have installed the game on the external storage of your console, instead of the internal console storage? If so, can you maybe try to move or reinstall the game onto the actual internal storage of the console (so also not on the extra SSD for example) and see if you still get the same error?
(it's best for the person you want to play the game with to also have the game installed on their local storage)
It is a ps5 game and I have installed it on my console. I can't play a ps5 game Which is installed on external disc. The same thing did my friend too. Something else is the problem.
- EA_Leeuw@Patsonas_George, I'm sorry, so you're saying that you've installed the game on your local console storage, right? And not the extra internal SSD for example?
that's exactly what i'm telling you. I have installed the game on the console. My friend has done the same. I have unjustly paid for a game I can not use. I would like you to send me a solution to my issue by asking me obvious things. It is sad such a title to be under the auspices of such a bad server. I would ask you to be a little more professional in your next answer and give me some solution or get my money back from the failed purchase
- EA_LeeuwHey @Patsonas_George,
If you would like to check if your purchase is eligible for a refund, the best thing you can do is getting in touch with the retailer where you made that purchase. If you've purchased the game via the PlayStation Store, the retailer would be Sony PlayStation, for example. Unfortunately we can't look into the systems of Sony.
Regarding the connection issues that you're facing:
We have basic and advanced troubleshooting steps on EA Help to help you with your connection:
Basic: http://x.ea.com/ea/basic-connection-ts
Advanced: http://x.ea.com/ea/advanced-connection-ts
Follow the link(s) below to perform platform-specific troubleshooting:
- Playstation: https://connection.support.playstation.com/
For more troubleshooting steps or other possible solutions, you can also try to get in touch with your Internet Service Provider (ISP).
Thanks.
