Wild hearts keeps crashing on load up screen when connecting Online (PS5)

I already pre ordered. It’s a good game, just need to iron out these issues.

Thanks for the suggestion @donsklz123 

@rainbowsix2011 was that effective for you?

For anyone encountering this, you can toggle this off at the system's Settings menu > Screen and Video > Video Output > 120 Hz Output
This option may not appear depending on your connected display. 

For anyone who is helped by this step, I wonder if you could provide the make/model of your display, so we can track down why this might be happening. 

@EA_DavidI can say this did not fix it. It was temporary. As of now I cannot play myself. I have two separate ps5s and both experience the error when I try on my account. However if I use another account from my household the can play fine.

I did find a work around from someone on Reddit. Starting the game and going offline while it’s loading will allow you to load in. So it has something to do with connecting to EA servers. 

@rainbowsix2011 It certainly does sound like something needs to be addressed.

However finding it is the tricky part, as the instability you mention doesn't seem to be widespread and the other person mentioning it here noted that it was specific to a single account. If you can test an alternative account to see if that's also unstable, that'll indicate that you have similar issues.

And if this is account-specific I ask about the friends list aspect as it's one of the main things that both will get pulled up when you go online, and can vary hugely from one account to another.

If you are getting prompted to create an error report when you experience the crash, I encourage you to fill them, they are very useful too.