Forum Discussion
EA_Illium
EA Staff (Retired)
3 years agoHey Hunters,
Thanks for letting us know what you are running into with Wild Hearts since the latest March 27th update.
If you are running into issues on PC (for other platforms please make a new post), try going through the following:
Spoiler
- Check for other applications that may be limiting EA App or Game performance
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Repair/Verify your game based on which client you are launching from
- EA App - Repair (My Collection > Tile Dots > Repair)
- EGS - Repair (Library > Tile dots > Manage > Verify)
- Steam - Verify in your library
- Run the System File Checker tool then Check for Windows and GPU updates
- Default your game to the high-performance GPU, AMD Settings | Nvidia Settings | Windows Settings
- Guide for Troubleshooting Graphics issues
- Install/Repair your VC++ files for Wild Hearts
- Put your device in a Clean Boot then launch the game
- Remove any over-clocking or undervolt settings or software and check if the issue continues.
If you continue running into issues and have not already please let us know the following:
- PC Client:
- Player ID (your Gamertag):
- Date/time issue occurred:
- How often does the bug occur?
- How can we find the bug ourselves?
- What happens when the bug occurs?
- What do you expect to see?
- If possible for PC, please share a DxDiag?
Cheers!
3 years ago
- PC Client😕team
- Player ID (your Gamertag):Pistalpug
- Date/time issue occurred: Everytime I play the game, with in 30sec or moving or doing nothing.
- How often does the bug occur? Everytime I play the game
- How can we find the bug ourselves? Try the game on any pc other then the one you tested it on. Thats if you did test it right?
- What happens when the bug occurs? Go from 60fps to dropping anywhere between 10 to 30 fps randomly. I have the nivida control center set up to max fps when launching this game to 60 fps max
- What do you expect to see? I expect you to sell products that are complete and tested before you sell them. Your track record is horrible. Did you forget about battlefield 2042 EA?
About EA Originals Discussion
Share your thoughts about EA Originals Games and tell us about your experiences in Split Fiction, Tales of Kenzera: ZAU, Immortals of Aveum, Wild Hearts, It Takes Two, Lost in Random, or the Unravel games.3,564 PostsLatest Activity: 2 days ago
Recent Discussions
- 2 days ago
- 2 days ago
- 3 days ago