Xbox One - Unravel - Some achievements not working
Hi, I have completed the game but some achievements are not working, specifically the achievements for finding the two missing halves and for finishing the last level 'renewed'. I have power cycled/ soft reset the Xbox One and logged out of my account and back in, It doesn't say 'Done Unlocking', it just says these achievements are still incomplete and locked. Can anyone shed some light on how to resolve this issue? I have also revoked and then paired back up my EA account as this was a workaround on another page but this didn't work either.
Thanks.
- Anonymous10 years ago
Hi guys,
I really hate when achievements are not unlocking properly so believe me when I say that I do feel your frustration. Unfortunately there is little we can do ☹️ Replaying the game is usually the only way to unlock the missing achievements.
You'll find more information below:
We are aware that, from time to time, some players may encounter difficulties related to earning Playstation Trophies or Xbox Achievements while playing EA games.
Unfortunately, our Customer Service team are unable to assist players with problems of this nature as Trophies and Achievements are maintained by Sony and Microsoft respectively. Because of this, our Customer Service team are unable to update, fix or unlock any Trophies or Achievements that you may be having trouble acquiring.
If you are experiencing issues such as these with a Playstation Trophy, please contact Sony directly here. Alternatively, if the issue is specific to an Xbox Achievement, please contact Microsoft support directly here.Sorry for not bringing much happier news.