Forum Discussion
EA_David
Community Admin
10 years ago@Thepisfor Hi there, unfortunately not being able to uninstall a game comes off as a big red flag to me, indicating issues with your core software or even hardware.
If you can't uninstall using the steps here the next thing to do would be to reset your Xbox to factory settings.https://support.xbox.com/en-GB/xbox-one/console/reset-console-to-factory-defaults
Please read the whole article as this is a big step, and you could lose progress if it isn't backed up.
Thanks, hopefully this will fix things for you.
Anonymous
10 years agoThanks for the reply, I'll check this out today and post back. To be clear, this is the only item I can't uninstall.
Any other app or game is responsive.
Any other app or game is responsive.