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simanmonster's avatar
simanmonster
2 years ago
Solved

404 error on FIFA 23 install from xbox game pass

Hi, I have xbox game pass on pc. When I try to install FIFA 23 I got 404 error. My xbox account does not linked to EA account, xbox created a different one. Please help what to do. Thank you
pc
  • EA_Solaire's avatar
    EA_Solaire
    2 years ago

    Hi @simanmonster 

    If your gamertag is not correctly linked with your EA account, you'll need to speak with the live support team so they can review your account details and make sure you're properly linked together.

    Please reach out to live support for more assistance on this from the site here: https://help.ea.com/en/help/faq/using-ea-help/ 

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 years ago

Hi @simanmonster 

If your gamertag is not correctly linked with your EA account, you'll need to speak with the live support team so they can review your account details and make sure you're properly linked together.

Please reach out to live support for more assistance on this from the site here: https://help.ea.com/en/help/faq/using-ea-help/ 

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