Hello, @onuralpaltinok
We're not able to help with banned accounts through Answers HQ. More information, as well as instructions for disputing the ban, can be found in the article here.
Community ManagerI'm not able to give out any email address, unfortunately.
When you're directed back to the home page, are you choosing the game and platform and then proceeding through the rest of the form?
Community ManagerIf you can get a case open with an advisor, they should be able to give you the general reason for the ban.
Community ManagerAn advisor is a support agent here at EA. You can get in touch with one by opening a case on this page - https://help.ea.com/en/help-home/
they do not help at all, they spam me with the same answer tellingg me i have NO banned accoutns but i SENT THEM A SCREENSHOT of my account SAYING IM BANNED. they still spam me with stuff like " youre not banned and no restrictions have been found" .......
Community ManagerYou're contacting us from the wrong account. You need to open a case under the account you play on.
yes i somehow managed to login into my actual hacked account and all my details were changed including email. ive opened a case but its been 3 days and they havent been able to change the email /: ive also been "unbanned" like 3 times already and when i try play it tells me i am STILL permanently banned. i am sure thiis is my account now, i apologise for my quick to judge comment but they still havent done anything to help, my cases keep getting overturned with no results
