Forum Discussion

Not applicable

6 years ago

Solved

Bought EA Play on Steam (12 mnths) and want to upgrade but not lose money.

My steam account is linked to my EA account but my account shows no active Play account in my EA profile. I want to upgrade to PRO ready for FIFA 21 but don't want to lose the money I have already pa...

EA_Darko
6 years ago
Hey all, our membership is available on each platform for $4.99, or regional equivalent. There is no cross platform subscription at this time. As such if you wish to use EA Play on different platforms then you will need an active membership on each.

Darko

CarbonCarl

Hero (Retired)

6 years ago

Hi @PrioryJones

Unfortunately your Steam EA Play subscription is separate to Origin and EA Play Pro is only available on Origin.

The only option you really have is to try and cancel your EA Play subscription through Steam so you can purchase EA Play Pro on Origin if that's what you wish to do.

harisorigin
Not applicable
6 years ago
EA sports is the worst service considering customer satisfaction. Not flexible to purchase for an Indian customer.
- EA_Darko
  Community Manager
  6 years ago
  Hey all, our membership is available on each platform for $4.99, or regional equivalent. There is no cross platform subscription at this time. As such if you wish to use EA Play on different platforms then you will need an active membership on each.
  
  Darko
  - Guszilla257
    Not applicable
    5 years ago
    I have the same problem.. I got EA play through Steam and now if I need to upgrade to Pro I lose my 20 pounds.
    How can we fix this?