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Toecrustodian's avatar
Toecrustodian
3 years ago
Solved

Bought non free sims 4, got Get to Work for free, now it's gone.

I had bought the non-free version of base game sims 4 with an subscription to EA play for the benefits, and upon it's free release, I had received the Get to Work expansion pack.  The problem is, af...
pc
  • EA_Solaire's avatar
    EA_Solaire
    3 years ago

    Hi @Toecrustodian,

    Get to Work is part of the EA Play library and only available as long as your EA Play membership is active, unless you've purchased that DLC separately on your account. Once your membership is no longer active, you’ll no longer have access to games or DLC available in EA Play library

    Did you purchase Get to Work separately, or were you playing it via your EA Play membership? Is your EA Play membership still currently active? 

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
3 years ago

Hi @Toecrustodian,

Get to Work is part of the EA Play library and only available as long as your EA Play membership is active, unless you've purchased that DLC separately on your account. Once your membership is no longer active, you’ll no longer have access to games or DLC available in EA Play library

Did you purchase Get to Work separately, or were you playing it via your EA Play membership? Is your EA Play membership still currently active? 

Toecrustodian's avatar
Toecrustodian
3 years ago

Thanks for the help! My membership had newly expired.

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @Toecrustodian 

    Happy to help clear this up for you 🙂

    If you run across any other issues, please don't hesitate to reach out again! 

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