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tommyangelotr's avatar
tommyangelotr
2 years ago
Solved

Buying EA Play or EA Play Pro - Stuck in "Processing" State Since June 24, 2024

I bought an EA PLAY PRO membership and it hasn't been activated for almost a week. This is ridiculous. The support team is not solving this problem. CM edit: edited title for clarity.
pc
  • EA_Solaire's avatar
    EA_Solaire
    2 years ago

    @tommyangelotr 

    If you're submitting an email case, live support will review this and get back to you as quickly as possible. If you're trying to contact through live chat and the chat isn't connecting, you can try these steps:

    • Press F5 to refresh the page
    • Clear your browser's cache
    • Try a private browsing window
    • Try another browser, like Chrome or Edge
TsRgaming's avatar
TsRgaming
2 years ago

Paid for EA play PRO yesterday morning, Member ship said it will be active July 1970 nice one ea. Didn't think it had went through so went to buy again same message came up. Been charged twice still havn't got EA play PRO as its still "processing". However I went on to FC24 on shop ad ons and baught some FC points and it went through straightaway no problem lol nice company.

  • MisterPanda13's avatar
    MisterPanda13
    2 years ago

    I've been waiting almost 24 hours now for processing to go through.  STILL waiting

    • TsRgaming's avatar
      TsRgaming
      2 years ago

      * company 

  • MAsterJefferson's avatar
    MAsterJefferson
    2 years ago

    Same issue and chat support told me to f*** off, basically.

    • bingbongbaggins's avatar
      bingbongbaggins
      2 years ago

      Same I’m on day 3 now

  • Fausto5555's avatar
    Fausto5555
    2 years ago

    Same here, on day 4 of order being processed & support are completely useless - straight out theft at this point

  • MrZOCKson's avatar
    MrZOCKson
    2 years ago

    I have the same problem since I purchased it on friday. They already charged me in the 2nd payment, but the first one is still processing and so is my membership on this account.

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