Forum Discussion

tommyangelotr's avatar
tommyangelotr
2 years ago
Solved

Buying EA Play or EA Play Pro - Stuck in "Processing" State Since June 24, 2024

I bought an EA PLAY PRO membership and it hasn't been activated for almost a week. This is ridiculous. The support team is not solving this problem. CM edit: edited title for clarity.
pc
  • EA_Solaire's avatar
    EA_Solaire
    2 years ago

    @tommyangelotr 

    If you're submitting an email case, live support will review this and get back to you as quickly as possible. If you're trying to contact through live chat and the chat isn't connecting, you can try these steps:

    • Press F5 to refresh the page
    • Clear your browser's cache
    • Try a private browsing window
    • Try another browser, like Chrome or Edge
TsRgaming's avatar
TsRgaming
2 years ago

Paid for EA play PRO yesterday morning, Member ship said it will be active July 1970 nice one ea. Didn't think it had went through so went to buy again same message came up. Been charged twice still havn't got EA play PRO as its still "processing". However I went on to FC24 on shop ad ons and baught some FC points and it went through straightaway no problem lol nice company.

MAsterJefferson's avatar
MAsterJefferson
2 years ago

Same issue and chat support told me to f*** off, basically.

  • bingbongbaggins's avatar
    bingbongbaggins
    2 years ago

    Same I’m on day 3 now

About EA Play

Discuss the EA Play subscription for PC and console in this community forum, read guides, and get help with your issues.3,419 PostsLatest Activity: 2 days ago