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tommyangelotr's avatar
tommyangelotr
1 year ago
Solved

Buying EA Play or EA Play Pro - Stuck in "Processing" State Since June 24, 2024

I bought an EA PLAY PRO membership and it hasn't been activated for almost a week. This is ridiculous. The support team is not solving this problem. CM edit: edited title for clarity.
pc
  • EA_Solaire's avatar
    EA_Solaire
    1 year ago

    @tommyangelotr 

    If you're submitting an email case, live support will review this and get back to you as quickly as possible. If you're trying to contact through live chat and the chat isn't connecting, you can try these steps:

    • Press F5 to refresh the page
    • Clear your browser's cache
    • Try a private browsing window
    • Try another browser, like Chrome or Edge
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
1 year ago

@tommyangelotr 

If you're submitting an email case, live support will review this and get back to you as quickly as possible. If you're trying to contact through live chat and the chat isn't connecting, you can try these steps:

  • Press F5 to refresh the page
  • Clear your browser's cache
  • Try a private browsing window
  • Try another browser, like Chrome or Edge
HOWL1Nx's avatar
HOWL1Nx
1 year ago

This problem is still ongoing! You are sitting on 85€ from me for a whole month now and all your support ist saying is "please be patient"! WHAT THE *?! Still multiple subscriptions in the "processing" state, and still no refund!!!!!! What kind of joke company are you?!

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