Can’t unlink EA account
I’ve contacted support through chat and they told me I should post here. my gamer tag is tied to an EA account which has an old email address on it which was hacked and that I no longer have ac...
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@qeo4ophd8i17 @b6403de29757c69a2a2a2cf9068e0809
SOLUTION:
I had the same problem. Fully explained in this thread verified by EA AHQ staff, online support is useless and cant help. Did this only the other day so I know it works.
Basically you need to contact EA's Data Protection Officer (Links and explanation in thread linked above). From there they will verify you via Xbox live by sending you a message from their test machine with a verification code, you email it back and they then reset the account unlinking it from your Xbox account, allowing you free to add a new one. Same goes for PSN.
Took me 2 days to get an email response then it was sorted within a couple of hours.
