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MrSlick9's avatar
MrSlick9
3 years ago

Cannot purchase Ea Play Membership

Hi I purchased the ea play membership earlier today, usually this is instant (when I used to use origin) and I get instant access to the games. However this payment has been sitting as pending all ...
pc
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
3 years ago

Tested it myself @MrSlick9 and it was right away, from all you've shared it sounds and looks like something on the Paypal side.

You can speak with our live support team to see what they can recommend.

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product EA app

Then select 'PC

Manage my Account'

Finally, you can choose to begin a chat

Darko

MrSlick9's avatar
MrSlick9
3 years ago

Yeah thought as much, thanks for your assistance in any case

I checked my EA account again and it has now come back as failed (still showing as pending in paypal oddly enough), so I just directly paid for it using a credit card instead of using paypal and it has worked instantly

Thanks again @EA_Darko 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Great to hear that @MrSlick9.


    Darko 

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