Forum Discussion

Zipaks22's avatar
Zipaks22
4 years ago
Solved

Can't download NHL 21 for free

Hello, I can't download NHL 21 for free even though it is on the EA Play Hub. When I press on the NHL 21, it sends me to the PSN store, but I have to pay 
console
  • EA_Aljo's avatar
    EA_Aljo
    4 years ago

    Hi there, @Zipaks22.

    Try going to playstation.com through a web browser and log into your account. You should be able to download the game from here for free as part of EA Play. Let me know how it goes. Thanks!

xxOPNOOBZxx's avatar
xxOPNOOBZxx
4 years ago

Hello, I can't download NHL 21 for free on PS4. I've checked my account to make sure my membership is valid it is, I've also tried using another solution on the site, grabbing it via the PS store website and still have the issue. I do have the ability to download FIFA 21 for free though, so it seems to be an issue with NHL 21 only.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hello, @xxOPNOOBZxx 

    I'm not seeing an EA Play subscription on your account. If you have an active subscription, please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

About EA Play

Discuss the EA Play subscription for PC and console in this community forum, read guides, and get help with your issues.3,251 PostsLatest Activity: 9 minutes ago