5 years ago

Can't get FIFA 21 as an EA Play member

i registered ea play 01 month today but ai cant get the fifa 21 to my library, orther games are fine to get but only fifa 21, it announces an error, pls help me, tks guys

EA_Darko

Community Manager

5 years ago

Hey @sirmhieu87 can you share the full error that you are seeing with us, the more info we have the better we can help.

Darko

sirmhieu87
5 years ago
Tks Darko for your reply
I attach the image of error in the word file below
PLS download
Tks again
New Microsoft Word Document.docx309 KB
sirmhieu87
5 years ago
Pls darko help me
sirmhieu87
5 years ago
@EA_Darko Pls help me
- EA_Darko
  Community Manager
  5 years ago
  Hey @sirmhieu87 for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further.
  
  You can contact our live support at help.ea.com.
  
  To speak with a chat adviser:
  
  Click on your product Origin
  
  Then select 'PC
  
  Manage my Account'
  
  Can't log in
  
  Finally, you can choose to begin a chat or request a call back.
  
  Darko