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922977's avatar
922977
2 years ago
Solved

Can't install EA games on ps4 even though both accounts are linked and payed for

I am trying to download a EA game through my subscription but it won't let me both accounts are linked and the membership is payed I just can't download the game and it keeps telling me to pay a memb...
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EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 years ago

Hi @922977 

Do you have an EA Play membership for PC, or is this membership for your PlayStation? 

LordTay95's avatar
LordTay95
2 years ago

I bought my ea membership on PC. But, just like the op, whenever I try to buy stuff for sims on my ps4 it keeps telling me I need an ea account when I already have one I pay for yearly. 

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi @LordTay95 

    An EA Play membership for PC would not carry over to your PlayStation- you'd need a separate membership for your PS4. 

    If you're being asked to create an EA account on your console however, please check that your PSN and EA accounts are currently linked by following the steps here: https://help.ea.com/en/help/account/link-your-console-accounts/#how-to 

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