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Z_Ghandi's avatar
Z_Ghandi
2 years ago
Solved

Can't play FIFA 23 despite owning ea play through game pass

Can't play FIFA 23 despite owning ea play through game pass. There's an infinite loading symbol when I go onto the store page for the game in the EA app and when i try to launch it through the xbox a...
pc
  • EA_Shepard's avatar
    EA_Shepard
    2 years ago
    Hi @Z_Ghandi, with these trials, being that it is with the Xbox app and Game Pass, we sadly have no way to change that with the trial time. There is no way for us to modify trial times like that. Typically when this happens it is because the game itself was never closed all the way.

    You may want to reach out to Xbox to see if they can but sadly, we here don't have that option for trials.

EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
2 years ago
Hi @Z_Ghandi, with these trials, being that it is with the Xbox app and Game Pass, we sadly have no way to change that with the trial time. There is no way for us to modify trial times like that. Typically when this happens it is because the game itself was never closed all the way.

You may want to reach out to Xbox to see if they can but sadly, we here don't have that option for trials.

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