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nodafy's avatar
nodafy
New Novice
3 years ago

Can't purchase EA Play Pro

Can't purchase EA Play Pro. Keep getting an error message saying my payment method doesn't work, yet I know its not my card as I've made purchases elsewhere. EA don't seem to care or just give the sa...
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EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
3 years ago

Tested this @nodafy and not seeing an issue. Did your bank see any attempts made to take the money?


Darko 

nodafy's avatar
nodafy
New Novice
3 years ago
@EA_Darko When I spoke to them they said it's not allowing the transaction to go through for whatever reason
  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Is your bank stopping it or is it on the EA side @nodafy?


    Darko 

    • nodafy's avatar
      nodafy
      New Novice
      3 years ago
      @EA_Darko My bank can see the transaction, but something on the EA end is stopping it. I’ve double checked all my details are correct, however it’s still happening

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