Refund EA play Pro Subscription
I woke up to a text message from my bank stating that my EA Play subscription had renewed automatically. I did not receive any email from EA notifying me that my subscription would renew automatically on October 2, 2026. I have canceled my membership because I had not used it for more than six months, and I now need a refund for this new subscription charge. I cannot find an email address to contact support about this issue, and I cannot find a refund request form on the EA Play website.
Could you please advise me on how to request a refund or connect me with the appropriate support channel?
Hello there,
To request a refund for your EA Play subscription, please get in touch with an EA advisor.
Let us know if you have any further questions or if you're having trouble reaching an advisor.
