Cant subsribe to ea play
Im not able to subscribe to ea play and want to subscribe to play 10 hours worth of early acces for ea fc 24 but i can't.
Forum Discussion
3 Replies
EA_SolaireCommunity Manager
Hey there @TheTeamRekker,
Are you seeing a specific error code or error message when you try to purchase a membership?
Yeah it just literally says there has been an issue.
- EA_Solaire
Gotchya, let's give the following steps a try:
- Use a different payment method
- Make sure your billing details in the EA app match the billing details for your card
- Remove and re-add your payment method from your account
- Make sure the location on your account matches your real location
If you still have issues once you've run through these steps, we'll need the live support team to investigate into this a bit further, as we don't have access to review your account details here on the forums. Live support can look into your account and see what's causing this transaction to get stuck, you can contact the team by submitting a help request on the site here.
