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Ir0nDuke's avatar
Ir0nDuke
2 years ago
Solved

Cant unlink disabled account from xbox game pass

When trying to link game pass with EA play. It says i cant connect the two accounts because an account called b4*****@disabled.ea.com is already linked. But not having access to that account as it se...
pc
  • EA_Solaire's avatar
    EA_Solaire
    2 years ago

    Hi @Ir0nDuke,

    Sorry for the delay on this! If your gamertag is currently linked with an older disabled EA account, you'll need to get in contact with the live support team so they can help you regain access to your accounts again- this isn't something that can be done over the forums since we aren't able to access your account details. 

    You'll need to submit a help request from the site here, and since this is an account related issue, you'll select EA app as the product, then PC-> Manage My Account-> Can't Login. If you have any further issues submitting your help request, please let me know! 

49ec9baf1396b72's avatar
49ec9baf1396b72
11 months ago

We CAN T join the support.

Every link is DEAD or goes to https://help.ea.com/en/help-home/ and from this page we just CAN T contact you.

I need help to unlink an old account, but maybe I just need to stop play EA Games ?

theHEROlord's avatar
theHEROlord
9 months ago

did you ever find a way to do this because iv been trying for about 6 hours and im leaning towards just never playing an EA game again 

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