Forum Discussion

3 years ago

Card being identified as prepaid when it isn't?

I am trying to pay for my EA Play subscription using my card, but it is being identified as a prepaid card. It is not. It is a bank card with checking attached. Please advise, as EA seems to have don...

EA_Barry

Community Manager

3 years ago

@eomersbabe

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

About EA Play

Discuss the EA Play subscription for PC and console in this community forum, read guides, and get help with your issues.3,439 PostsLatest Activity: 6 hours ago

Recent Discussions

steam and ea play
20 hours ago
c6srh70m5bqf
Hello EA Support Team,
2 days ago
L2Dexter7
I'm using game pass. but madden nfl 25 won't download
2 days ago
pzw8909
MY CREDIT CARD WONT VERIFY FOR THE EA PRO SUBSUCRIPTION
3 days ago
JUGO967
EA PLAY PRO I ACCIDENTALLY CANCELLED MY SUBSCRIPTION
5 days ago
05317792377

Forum Discussion

Card being identified as prepaid when it isn't?

steam and ea play

Hello EA Support Team,

I'm using game pass. but madden nfl 25 won't download

MY CREDIT CARD WONT VERIFY FOR THE EA PRO SUBSUCRIPTION

EA PLAY PRO I ACCIDENTALLY CANCELLED MY SUBSCRIPTION