Forum Discussion

Seasoned Newcomer

2 years ago

Solved

Charged for EA Play despite Game Pass Ultimate Subscription

Hello, I have just been charged 19.99 for an EA Play subscription despite receiving the service for free via Xbox Game Pass Ultimate. When I downloaded Origin/EA Play last year, it identified that ...

console

EA_Darko
2 years ago
For issues like this you can contact our live support at help.ea.com.

To speak with a chat adviser:

Click on your product EA app

Then select 'PC

Manage my Account'

Finally, you can choose to begin a chat

Darko

RyanAwfulAtGame

2 years ago

Bumping this as I have the same issue, should not be getting charged for EA Play due to receiving it through Game Pass Ultimate (which has cause a number of other issues like being unable to play EA Games on PlayStation properly), & yet I was charged for an annual plan. Cancelled immediately, will just be contacting my bank to reverse the charge because this is not acceptable.

EA_Darko