How am I supposed to claim my EA play rewards on PS5?
Got it, thanks! The charm should have been added to your account automatically if you've got an active EA Play membership. If you still aren't seeing it on your account I'd recommend getting in touch with the EA Help team so they can take a look.
For more information on how to set up a case with them visit the EA Help website. If you prefer you can also speak with them over Twitter or Facebook instead.
/Kent
i cant claim rewards and i have ea play , what shall i do? i am trying to contact support 3 days now
Community ManagerIf your Sony account you have the EA Play sub linked to is connected to the right EA Account (which you can view on profile.ea.com) and you haven't received any EA Play rewards, you will need to speak with one of our advisers who will be able to advise you further after reviewing the account
You can contact our live support at help.ea.com.To speak with a chat or phone adviser:
Click on your product Madden/EA Play
Then select 'PlayStation
Missing content
Finally, you can choose to begin a chat or request an email
Community ManagerIf your Sony account you have the EA Play sub linked to is connected to the right EA Account (which you can view on profile.ea.com) and you haven't received any EA Play rewards, you will need to speak with one of our advisers who will be able to advise you further after reviewing the account
You can contact our live support at help.ea.com.To speak with a chat or phone adviser:
Click on your product Madden/EA Play
Then select 'PlayStation
Missing content
Finally, you can choose to begin a chat or request an email
