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JoeBeanBone's avatar
5 years ago

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I purchased a year of EA Play for my wife. We were under the impression she would get access to Sims 4 dlcs. Come to find out you only get a small discount on then even,though on psn they are listed as part of EA Play. We feel extremely mislead and would like a refund. We will be turning around and buying a few dlcs if we can be refunded.

2 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hi @JoeBeanBone

    Since the payment for EA Play on PlayStation would go through the PSN billing system, I'm afraid we wouldn't have a way of investigating this here on our side. When you have the chance please get in touch with the PlayStation Support team so they can take a look. You can contact them over at the PlayStation Support website

    /Kent

  • @EA_Kent This issue hasn't been addressed and consumers haven't been compensated. Atrocious product from all the games this year on this trash subscription. How they charged full price for uncompleted games should be illegal. We get it, you guys didn't have time to finish because of the circumstances this year. But this has to be the hilarious attempt at making a video game. No disrespect to the genuine talent there, because they needed time and a voice and they didn't get it because of those greedy weasels in authority. This basic problem literally been going on for weeks and seen absolutely no effort to change it. If next gen is going to be different, than address that. When EA play goes to Game Pass, a larger network of gamers will realize the disgrace that is EA if these basic bugs are yet to be concerned upon. I only play sports video games and its a disgrace that these are my options.

    FIFA 21 - haven't even updated player faces
    - career mode schedule is not true to the IRL material
    - europa league groups not fixed in (UCL is however)
    - player career mode hasn't changed in the slightest (Alex Hunter for 3 years is the clearest example of deaf tone)

    NHL 21 - nobody plays it (cannot play online)
    - no roster update even following launch and free agency
    - slow menus (again x7)
    - ratings are awful (clear the developers don't watch hockey)
    - NHL 15 IS A DISGRACE AND WAS A CRIMINAL OFFENCE THE WORST GAME IVE PLAYED (BOUGHT DISCOUNTED)

    NBA LIVE - there's a reason why EA haven't made another installment in the live franchise game in 2 years (it is dreadful)

    MADDEN 21 - literally can't play it
    - heard a lot of bad things, fact that it has already been
    discounted at retail stores shows the severity of this shame

    UFC 4 - missing key fighters (top 10 ranked)
    - childish submission system
    - redundant career mode

    Enjoy my $5, you will not be getting another dime.
    Send this to people in position of power.
    Thanks,
    Brian

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