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RizzoHolm's avatar
RizzoHolm
3 years ago

Didn’t get my ea play rewards in fifa 23

Hello i have not got my EA Play rewards in fifa 23 on ps5
console
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
3 years ago

Hey @RizzoHolm for issues such as this you will need to speak with one of our chat support advisers who will be able to advise you further. 

You can contact EA Help via the EA Help website. Detailed instructions on how to use the EA Help service can be found here.

Darko

  • 0j4s's avatar
    0j4s
    3 years ago

    it's not letting me chat, or email support for the same issue as it sends me to the "select platform" dropdown where nothing drops down but the select platform option. how can i resolve this if i cant even contact you guys..

    • EA_Darko's avatar
      EA_Darko
      Icon for Community Manager rankCommunity Manager
      3 years ago

      Hey @0j4s can you grab me a screenshot of just what you are seeing?


      Darko 

      • jnewcomerv's avatar
        jnewcomerv
        New Rookie
        3 years ago
        @EA_Darko They couldn’t do anything. Waste of money for this subscription. I want a refund
  • RizzoHolm's avatar
    RizzoHolm
    3 years ago

    Thanks Darko

    i have done that now :-)

  • mohamedsidibe's avatar
    mohamedsidibe
    3 years ago

    hey i have the same problem but im on ps4

  • dglover27's avatar
    dglover27
    3 years ago

    Followed these instructions and was told nothing they could do, even though they could see I had ea Play and hadn’t received rewards.

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