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AlexanderMarkB's avatar
AlexanderMarkB
4 years ago
Solved

Don't seem to have the GW2 Deluxe upgrade with EA Play via Game Pass for PC?

So I just got game pass for pc, linked to me EA account, and now I have EA Play. Played GW2, and I don't have the Deluxe upgrade. Even when looking at the EA Play store, all it does is gives me a 10% discount for the Deluxe upgrade? What do I do? Do I have to reinstall the game or something?

pc
  • EA_Leeuw's avatar
    EA_Leeuw
    4 years ago
    Hey @AlexanderMarkB,

    EA Play indeed gives you access to a lot of standard/basic versions of our available games. However, EA Play (basic) does not include the Deluxe versions of the game, so you're indeed correct in saying that EA Play gives you 10% discount on the Deluxe upgrade.
    Only EA Play Pro (available through Origin/EA App only, not via Xbox Game Pass) gives you the most Deluxe versions of the game by default.

    Hope this info is useful.

    Thanks.

8 Replies

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    4 years ago
    Hey @AlexanderMarkB,

    EA Play indeed gives you access to a lot of standard/basic versions of our available games. However, EA Play (basic) does not include the Deluxe versions of the game, so you're indeed correct in saying that EA Play gives you 10% discount on the Deluxe upgrade.
    Only EA Play Pro (available through Origin/EA App only, not via Xbox Game Pass) gives you the most Deluxe versions of the game by default.

    Hope this info is useful.

    Thanks.
  • AlexanderMarkB's avatar
    AlexanderMarkB
    4 years ago

    I see, thanks for the info. Either I didn't read the description properly or it wasn't explained clearly.

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    4 years ago
    @AlexanderMarkB, no worries at all. That's what we're here for. 🙂

    Do you maybe know where you think you saw that the EA Play basic version included the Deluxe upgrade, instead of the 10% discount? I am happy to see if I can clarify something.
  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    4 years ago
    @AlexanderMarkB, ah alright, so that is what it shows in the Xbox app. Thanks for that! I can understand that it could case some confusion. I have passed the feedback on to the teams regarding this.

    Thank you!

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