Forum Discussion

Azh314's avatar
4 years ago
Solved

"Downgrading" a game before it leaves EA Play Pro

Madden 19 is leaving EA play Pro. I had Madden 19 installed before I bought the EA play Pro. After I bought the EA play Pro I was able to upgrade the game to an Ultimate edition. My question is how do I "downgrade" my game back to the basic state so I don't lose it after it leaves the store?

  • @Azh314  Open your Origin game library, right-click on the Madden 19 icon, and select Uninstall.  You should see a few different options, including one to revert the game to the previous version, i.e. the copy you bought outright.  Try doing that.  You'll know it worked if you're missing content from the ultimate edition.

    If the option to revert the game isn't there, EA customer support should be able to do it for you, either now or after the ultimate edition is removed from EA Play.

2 Replies

  • @Azh314  Open your Origin game library, right-click on the Madden 19 icon, and select Uninstall.  You should see a few different options, including one to revert the game to the previous version, i.e. the copy you bought outright.  Try doing that.  You'll know it worked if you're missing content from the ultimate edition.

    If the option to revert the game isn't there, EA customer support should be able to do it for you, either now or after the ultimate edition is removed from EA Play.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @Azh314 in situations such as this you do not need to do anything. Once the game leaves Game Pass you will still be able to launch and play the version that you own.

    Darko 

Featured Places

Node avatar for EA Play

EA Play

Discuss the EA Play subscription for PC and console in this community forum, read guides, and get help with your issues.Latest Activity: 7 hours ago
3,658 Posts