Download button does not work
I got myself EA Play and I would love to play some normal EA games, but I can't press the download button. If I click on it nothing happens. I reinstalled Origin, I run it as admin, I even tried it w...
Forum Discussion
EA_Darko
Community Manager
Community ManagerHey @shiizoo_0 can I ask where your EA Play subscription is from? Is it from Origin or elsewhere?
Darko
@EA_Darko It's from Origin. I also installed EA Desktop to "outmove" the problem but it also happens there
- EA_Darko
Thanks for the clarification @shiizoo_0, the first thing to try in this situation is to clear your Origin cache.
You can clear the Origin Cache by following the steps below:
- Completely log out and close down Origin
- Hold down the Windows key and R
- Type in "%ProgramData%" (without quotes) and click OK
- Now open the Origin folder.
- Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
- Hold down the Windows key and R
- Type in "%AppData%" (without quotes) and click OK
- This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
- Click on the word "AppData" at the top of your window
- Open the Local folder here
- Delete the Origin folder listed here
- Restart your PC and log back into Origin
Let me know how you get on
Darko
