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shadowbiteliv's avatar
shadowbiteliv
5 years ago
Solved

EA Customer Service and Transfer Account

I wish to use my EA access I just subscribed for the month on my PS4 but every time I want to play an EA game I always get a message saying I need to reset my password but the problem is that its for...
console
  • EA_Darko's avatar
    EA_Darko
    5 years ago

    Hey @shadowbiteliv,  for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

     

    You can contact our live support at help.ea.com.  

    To  speak with a chat or phone adviser:

    Click on your product Origin

    Then select 'PC

    Manage my Account'

    Can't log in

    Finally, you can choose to begin a chat or request a call back.

     

    Darko

     

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
5 years ago

Hey @shadowbiteliv,  for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat or phone adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

 

Darko

 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @shadowbiteliv, when posting on AHQ please do so in a polite and constructive manner.

    If our live support team is unable to assist then I'm sorry to say but there is nothing that we can do to change this on AHQ. 

    Darko 

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