Forum Discussion
5 years ago
I bought EA player pro, and i cannot access the 10 hours on fia 21, i preordered it today and bought ea play at the same time.
- CarbonCarl5 years agoHero (Retired)Hi @XeNothaHSKILLA
I would say it's a bigger problem because with EA Play Pro you should get full access from October 1st, and as long as you stay subscribed to EA Play Pro there is no need to buy the game.
What error does this give you when trying to access the game? - EA_Darko5 years ago
Community Manager
Hey @XeNothaHSKILLA what is happening when you are unable to access the game, do you see an error message of any kind?
Darko
- 5 years ago
When I am finished connecting to the EA servers i receive a message saying “Thank you for trying FIFA 21. The current active profile requires an active EA Access subscription and FIFA 21 entitlement. Please purchase EA Access and start your FIFA 21 trial.
I have purchased EA Access so I’m unsure on why it is not working.
- EA_Darko5 years ago
Community Manager
Hey @jamiec045 is the account you are playing on set as the systems primary account, if not can you go ahead and do that now to see if it helps.
Darko
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