Forum Discussion
icet1505
5 years agoNot applicable
@EA_Darko I have the same problem and i am on ps4. The error message reads ‘This operation cannot be performed using your account.’
EA_Darko
Community Manager
5 years agoHey @icet1505 that is a PSN error code, can you go ahead and ensure that the Gamertag that you are seeing this error with is set as the console's primary account and then try launching the game again.
If the account was set up as a sub-account then you may need to speak with PSN support about upgrading your account.
Darko