Forum Discussion
EA_Darko
Community Manager
5 years agoHey @XeNothaHSKILLA what is happening when you are unable to access the game, do you see an error message of any kind?
Darko
jamiec045
5 years agoNot applicable
When I am finished connecting to the EA servers i receive a message saying “Thank you for trying FIFA 21. The current active profile requires an active EA Access subscription and FIFA 21 entitlement. Please purchase EA Access and start your FIFA 21 trial.
I have purchased EA Access so I’m unsure on why it is not working.
- EA_Darko5 years ago
Community Manager
Hey @jamiec045 is the account you are playing on set as the systems primary account, if not can you go ahead and do that now to see if it helps.
Darko- jamiec0455 years agoNot applicable
Hey, How do I do that?
- EA_Darko5 years ago
Community Manager
Hey @jamiec045 if you go into your console settings you should see the option to do so under account management.
Darko