EA PLAY - REFUND
Last year I bought an annual EA Play membership. It was renewed today and I cancelled my membership because I did not want to use it. When cancelling, it was written that I had a 14-day right of wi...
Forum Discussion
I bought my membership last year for an affordable fee. I forgot to cancel my annual EA play membership and 1499.99 Turkish Lira was withdrawn from my card. According to inflation and conditions in Turkey, this fee is too much and no student like me can afford this fee. They asked me to contact the EA game consultant for help, I contacted, but there was not even any response to my case. For 1 week I have been dealing with the refund of this. When I cancelled my membership, it was written that I would get a refund if I did not use it within 14 days. I request a refund of this fee.
EA_LannaCommunity Manager
Hi @chipotlesos,
Thanks for reaching out. I've merged your two threads together, as multiple threads for the same issue is considered spamming. Please keep that in mind.
Our support team is the best point of contact for any billing/refund requests on PC, as we can't process them through Answers HQ. Generally, though, memberships and subscriptions aren't refundable. Please see our EA help guide: 'How to get a refund for EA games' as it shares:
@EA_Help wrote:
EA Play membership refund
EA Play for PC memberships are generally not refundable. Request a refund on EA Help if you think you might be entitled to a refund.
Best regards,
- EA_Lanna
(Edited after merging to note the merge)
