EA Play - Xbox Games Pass - Cross Saves

Hi All,

Just got off the phone with Xbox support because I thought something was wrong with my account.

Since EA has started the Xbox Games Pass - EA Play partnership for PC with Xbox most users that I've spoken to thought that (just like any Xbox game on PC) when you start it up you have all your progress you gained on Xbox, but this is very unfortunately not the case at all.

In modern times and especially with this partnership you would think EA would have come up with a solution to this when many other games and companies have cross-play and cross-saves.

I do not want to start all over again just because I'm playing on PC now, and Xbox unfortunately also looks bad because of EA's choice not to just implement a solution for cross-saves into it's account system since these games are advertised under their Xbox app and as a specialty item with games pass. 

EA needs to fix this as their are a large number of frustrated players, especially with this recent release for games pass PC.

EA needs cross-saves.

It was not intended for it to be posted multiple times, I had not realized.

I understand that it is something that wasn't originally intended with these games or even EA's account system but your line "Unfortunately, this is not something to 'fix', because it is not broken." is just plain wrong. Many developers and game companies have introduced cross-play and cross-saves AFTER they released their games without such a feature. So yes, it is something that should be fixed, because there are many players who think it is in fact 'broken'.

It is ridiculous this would be in partnership with Xbox and launched from the Xbox app through EA just to not have your progress or be able to play with Xbox friends. What is even the point of the partnership at that point.

It has taken me so long to get through the Mass Effect Games after missing the boat first time around. 

I cannot express to you how upsetting it is that I came here only to discover i have to start over AGAIN

A good solution to this, if the team is out there listening, would be to clearly note this on one platform or another. If I'd known when I started playing on xbox cloud gaming via my phone that, once I got home and had a hardline connection to download the game I wouldn't be able to click that same icon in that same app and download/continue, I'd have started a different game. 

I think the obfuscated state of this partnership and the lack of clear communication is the main problem demonstrated here. Like, it's cool to be able to play both sets of games. But if there are limitations, please tell us before we sink time and money into a game on one platform over another. 

Same here, I have the Xbox game pass ultimate, I'm a pc player. I was playing on my phone and also on my friends pc when I went to go visit. Then when I got back home I was still able to play it on my pc web browser but then saw oh I can download it from the Xbox app with my game pass linked with ea and ea pass. So I click download but then an ea app login pops up, so I'm like okay cool this must want to confirm my account for cross save. It had me download it with the ea app and not Xbox app for some reason and then when it's finished downloading I launch it just to find out I have to start all over. Just like you said then what's the point of having to log in. If it's in partnership with Xbox and I played it on Xbox services a d downloaded it with the Xbox app it should have my cloud save when launching from my Xbox app but it forces me to open and play it with the ea app, like what the point to have both apps open and running just to play one game. This is broken, beyond broken. And like you said we should of been given a warning ⚠️ so we don't waist our time.