EA Play Been Billing me for 2 years
Dear EA support, I’ve been constantly on the phone with your EA help desk as I noticed a 3.99 payment coming out of my bank yesterday. i looked back and have been charged this every month since 27t...
Forum Discussion
EA_Barry
Community Manager
Community ManagerOur memberships for EA Play are not refundable.
There are some exceptions to this that allow us to offer refunds under certain circumstances.
To find out more, get in touch with us (as you have already been denied a refund, this part is likely irrelevant).
Check the following link for info on cancelling your membership if you have not already done so.
https://help.ea.com/en-us/help/ea-play/manage-your-ea-play-membership#cancellation
Thanks.
I know that. But records show I haven’t logged into the account for 2 years and you’ve been charging me still. I didn’t even know I was paying for this in the first place, you most likely signed me up with small print when buying a game.
can I please be given the contact details of someone higher or forwarded to your fraud team
