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dihganog's avatar
5 years ago
Solved

EA Play Cancelled

My Xbox's EA Play says it was cancelled in november, but I bought it in May. When I enter in EA Play hub I need to buy it again, when I choose a option and buy, show me that Ive already have credits...
  • EA_Darko's avatar
    5 years ago

    Hey @dihganog for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

     

    You can contact our live support at help.ea.com.  

    To  speak with a chat or phone adviser:

    Click on your product Origin

    Then select 'PC

    Manage my Account'

    Account and Billing

    Finally, you can choose to begin a chat or request a call back.

     

    Darko

     

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